Reviews

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Tuffy is amazing!!! They properly diagnosed a cooling issue I had, where another mechanic shop wouldn't listen to me and assured me it must be a head gasket...(it wasn't a head gasket). Thanks to Tuffy my car is up and running. I will always go back to them to service my vehicle. The manager is really nice and makes it a point to be personally involved with the customers and their vehicle issues. They offer you a ride home and to pick you up if you need to leave your car there. Very nice staff and great workers!! They make you feel like you are a part of the Tuffy family...they go out of their way to help their customers!!

— Valerie S., Mt Pleasant, MI


Amazing staff and service. Very helpful in making sure you understand what they are doing. I would never again go anywhere else for any service.

— Dawn G., Clare, MI


90+ degree weather and our air conditioner gave out. The manager, Jim, called around and found us the part in record time, and Steve the mechanic installed it - we were more than happy with the service - speedy, professional and efficient. Many thanks.

— Sherman R., Grand Bend,


I've been wanting to give a review on you taking care of our daughters car. Had it towed to you and you took care of it. Thank you for the college discount, every little bit helps.

— Edna ., Sterling Heights , MI


— Angela W., Westland , MI


— Sue V., Mount Pleasant , MI


Amazing service and incredible staff! Thank you for helping this girl out. I am 150 miles from home with bad weather and wipers not working.. Thank you for the fast and friendly service with extremely great prices

— Angela W., Westland , MI


Jim was amazing! We had an issue with a lug nut and it wouldn't not come off and he fixed it for us so fast when it seemed impossible. He had great customer service!!

— Sarsh N., Mt pleasant , MI


Excellent service. I go to college at Central Michigan University and I know nothing about cars. Everyone here was very nice and they helped me when I had no idea what I was talking about. Being so far from home, it is nice to know that there is somewhere that I can go for when I am having trouble with my car.

— Julia H., Mt.Pleasant, MI


This place is absolutely amazing! All the workers are so kind & intelligent in their work. They took care of my car, and were able to check it out the same day I brought it in giving me times & estimates all within a couple hours. Great people & a great shop!

— Nadia A., Mt. Pleasant , MI


Just wanted to let everyone know what Great Service I got today. Work was done very quickly, and felt the price was more than fair. Real nice people working there too.

— Bev S., Harrison, MI


I had a great experience with Tuffy's today. Jim was very helpful and let me know exactly what was wrong with my vehicle and explained everything very thoroughly to me. He even suggested the best option for me financially as I was on a tight budget. I really appreciated that they gave me a free estimate. I am grateful that this service is in Mount Pleasant!!

— Halee B., Mount Pleasant, MI


Thank you tuffy staff for making my car repair as painless as possible! I usually dread getting my car repaired but the staff at tuffy got me in quickly, showed me the problem and repaired it with no extra hassle. I love this garage and recommend it to everyone!

— carolyn s., mt pleasant, MI


I would recommend Tuffy to anyone looking to get their car serviced in the MidMichigan area. They give honest friendly service to everyone who walks in the door. Not only do they provide excellent service but they do so in a timely manner with the customer always in mind. Easily 5 stars!

— Kalie D., Shepherd, MI


Had my truck serviced at Tuffy, Mt. P. at the recommendation of our AAA tow truck driver (He gets his own personal vehicles serviced there) Though the truck was delivered after hours I received a text at 9:00am next day to call for estimate. Since it was already in the shop I asked Jim the manager if he could check a couple of other issues I was experiencing. Repairs involved a new fuel pump, serpentine belt and tensioner pulley. Pretty intense on the wallet but working with Jim, he was so patient, let me “hum and har”, (I have duel fuel tanks on my truck so the fuel pump was optional) Absolutely no pressure to repair but the amazing part was that Jim went ahead and ordered the parts I needed anyway (three possible fuel pumps) so that when I finally decided to go for it, he was ready, providing same day repair !!! The guy‘s brilliant. EXCELLENT Customer Service, even offered to come pick me up when truck was ready. Now that I’m back home (Oxford, MI) because of this experience and the brakes being noisy on my wife’s van, I will definitely look up the Tuffy in my neighborhood.

— Bruce M., Oxford, MI


I never feel like I'm a bother when I go to Tuffy with a car problem. I went in when they were super busy, thinking it was a bad time, but Jim made sure he got me in and out as fast as possible. It was just a flat tire but it meant a lot knowing they genuinely care and will be there without hesitation when I need it. Thank you again, Tuffy!

— Angie D., Mount Pleasant, MI


My vehicle broke down in Mount Pleasant. I had it towed to Tuffy. I have had Broke down around 8am. I immediately had it towed to Tuffy. Ive had Jim work on my previous car so I knew my vehicle would be in good hands. To top off this mess I had two 1 year olds with me. They had my vehicle done by 12 ish. I had enough time to get my kids off the bus at home. & I'm very thankful for helping fix the vehicle.

— Sara B., Weidman, MI


Very excellent service from everyone I came in contact with. I was from out of town, and they knew I needed to get home. So jim did a great job at getting everything done in a timely manner, and made me safe again. I appreciate all the work put in to get me back on the road. So thank you tuffy for a job well done!

— Sam P., Lansing, MI


Hands down my best experience in a mechanic shop! Fast, friendly service and honest on pricing and timing! Jim and his crew are fantastic!

— Matt B., Mt. Pleasant, MI


These guys were great!! I was able to bring in my vehicle and get it fixed perfectly on the same day. They were very clear about the issues and the necessary steps they were going to take. The mechanics even stayed late to finish the job.

— Brannon K., Mount Pleasant, MI


Wow! What a great experience! My jeep refused to shift out of 1st gear, my family and I were on vacation and Tuffy was the closest place for car repair in Mount Pleasant. They helped us as soon as they could, ran the codes on the jeep.....and fixed the problem. Although I am following up with the jeep dealership for the code errors, I was so impressed by their knowledge, professionalism, and reassurance. Thank you Tuffy! We were able to get back on the road and get home safe!

— Tricia M., Coopersville, MI


Extremely nice and charming! They got me in and out very quickly and did a great job. I'm definitely going back!

— Megan B., Mount pleasant, MI


After a misdiagnosis,went back later that day,manager was very understanding and helpful,and had no issue checking the original issue and agreed to fix it..Even agreed to refund the extra cost and only charge for the rework..

— Josh P., Beaverton , MI


Very friendly, showed me the parts that needed to be replaced helped me out with knowing everything they were changing, had it done within the day, very satisfied with the cost and work done!

— Alexis P., Mount Pleasant, MI


I have nothing but GREAT things to say about Tuffy Auto Service Center. I have had my vehicle in several times for different repairs and received quick and friendly service each time. If you are looking for knowledgeable, trustworthy, and friendly mechanics in the Mount Pleasant area this is the place for you.

— Kalie D., Shepherd, MI


I don't live in the area and my car broke down while visiting a friend. Though I dropped it off after closing, the manager took my millions of annoying phone calls and made sure to get my car in. They were a little behind but they got my car fixed up and out of there in just enough time to get back home and to work! I truly appreciate how kind you were. Life saver! Can't tell you how much I depend on my car. Thank you so much Jim (manager)!!

— Madison C., Clio, MI


Staff is great and friendly and they do great work !

— Cassidy R., Carpenter, MI


This shop is composed of a very reliable and trustworthy staff and does good work. had work done n my Cadillac and have not had problems since, Where as before i was taking it to muffler man and was having to return almost every 3 to 4 months. They may not be the most timely, but the wait is worth the good service.

— Don j., Cherry, MI


Today I went in with electrical problems with my truck, no appointment, my truck was pulled in within 20 minutes where they spent about an hour and a half diagnosing. After finding discovering a loose connection was the source of the voltage drop, the wire was fixed and re-fastened. I expected to pay a regular labor cost considering it took some time to diagnose, instead I was incredibly please to hear I owed nothing, they took care of everything. Great, honest people at the Mt.Pleasant Tuffy highly recommended.

— Jeremy R., St clair shores, MI


Another one of my days were made thanks to Tuffy services. My passenger front heat shield was bent and my tire was rubbing against it when I'd turn. They not only fixed the heat shield, but Jim rubbed the paint off my car from a collision I was in with another car and left it looking almost brand new. The service exceeded my expectations, once again. Jim is always so friendly, genuine, and only fixes something if it's broken. I know I'm not getting jaded or taken advantage of when I go there. They really go the extra mile for me. Thank you Tuffy!!

— Angie D., Mt. Pleasant, MI


Service was done well with quality parts. They did a good job of explaining all of the work they did. Also very fast! Good shop.

— Alex M., Clarkson, MI


Excellent staff, friendly and honest . Always looking to give you all your options never trying to oversell you and will gladly tell you that something is not needed at that time. Also got an excellent book recommendation from one of the mechanics ;-)

— Chad N., Clare, MI


I enjoyed my experience at this Tuffy Service Center. Everyone was friendly, professional and helpful. They had very competitive prices and have a great staff. The mechanics showed me where the problems were on my vehicle and performed their work well and efficiently. I will definitely have them service my vehicles in the future.

— John M., Davison, MI


Service is always quick and friendly! Always working to get you the best deal!

— Emily G., Mount Pleasant, MI


I have never had a bad encounter at Tuffy. Not only is the service great but the employees truly care about each customer. I would never take my car anywhere else!

— Kalie D., Shepherd, MI


Very pleasant staff the manager Jim Stearns was totally awesome we needed a tire and we got there at Ñclosing he had the tire ready at 8 AM the next morning and they have great customer service very friendly and outgoing I recommend them to anyone and everyone great business ethics

— Barbara H., Saginaw, MI


I was really pleased with the quick customer service, the attention to detail, and the thorough diagnostics on my car. The pricing was excellent and I got my car back quickly! Thank you Jim and team

— Ken H., Mt. Pleasant, MI


My daughter brought her car in for a possible head gasket leak(Detroit area Honda dealer said it had possible oil in antifreeze reservoir after oil change), but Jim inspected it and said he couldn't find anything wrong other than the oil in the reservoir, everything else checked out and he wasn't sure how the oil got in there. They cleaned it out and told her to come back in a couple of weeks and he'd check it again. He did this at no cost and in a timely manner, we will definitely go back for future work.

— Eric A., Northville, MI


Tuffy always provides excellent service whenever I go in, there's no one else I would trust with my vehicle. Thank you for all that you do Tuffy!

— Alexis G., Mount Pleasant, MI


Thank you thank you thank you! While driving north from the Detroit area to northern Michigan, my temperature gauge suddenly short up and the idiot light came on for over heating engine. I pulled off the highway and found the Tuffy store just in time. I went inside, was greeted in a friendly and prompt manner. I explained my problem and was given a reassuring response. Once my car was taken in and looked at, the problem was solved easily and with a friendly smile. I was back on the road within two hours of the onset of my emergency. This store is well run with friendly and professional staff. Thank you for such wonderful help!

— Pat O., Kewadin, MI


I am so thrilled to have Tuffy - and Jim the owner/manager - in my hometown! The service is always fast, they keep me informed, they are very fair with pricing, and are great communicators about my vehicle - taking time to explain the how and why! I'm really glad they are here and enjoy taking my cars to Jim at Tuffy!! Rock on!

— Bill O., Mt. Pleasant, MI


These guys are amazing. Our car broke down and they were kind enough to stay open tell our car was fixed. Thanks to them we made it back home after a long day. I would recommend them to anyone, these are hard working and good people you want working on your vehicle and for a good price!

— Brittany P., Traverse city , MI


Very excellent service took my car in and got it fixed. The same day they people are great and Jim is an excellent manager

— racheal h., shepherd, MI


Very helpful, cheap, and efficient

— Tara J., Lansing , MI


Very friendly, the staff is helpful and knowledgable. I will continue to bring my car here for all my car maintenance. Jim is a great manager. He really cares about his customers.

— Tammy V., Harrison, MI


Out of all of the car shops I've visited, Tuffy has proved to be one of the best. The workers here have always been very friendly and honest about anything that's wrong with my car. My repairs have always been done quickly and correctly, I've never had any problems with them. I'd recommend this repair shop to anyone

— Alexis G., Mount Pleasant, MI


I've been in here multiple times with my car and they always tell me what is wrong with the car, SHOW me what's wrong with the car, and are able to get it fixed within a reasonable amount of time. The people are incredibly friendly too! RECOMMENDED FOR EVERYONE!

— Morgan S., Mount Pleasant, MI


My daughter who attends CMU had vehicle issues and I was debating having AAA tow her vehicle back home, but was more than happy to find the Mt. Pleasant Tuffy shop. The work was done accurately, on-time and within the quoted budget. She even received a CMU discount for using their shop. Nice to know a reliable shop like this is available for vehicle repairs and maintenance. Thank you Jim and staff for helping us out.

— Mark T., Fenton, MI


I took my 2002 Chevy trailblazer in today after buying new tires and being informed that my tie rods were in bad shape. They inspected it quickly and gave me an estimate and let me know everything that was wrong with my car which was definitely more than just tie rods also showing me. They did a fantastic job fixing my trailblazer and the staff was extremely nice and made me feel comfortable with my 4mo daughter there while I waited. I would definitely go back for future repairs!

— Jessica L., Saint Louis, MI


I have gone here twice and the service is phenomenal! I would highly recommend anyone that I know to come here. Other places I have been to the past four months dismissed that I was having starter problems (my car would start once it was towed to the shop), but the employees at Tuffy's listened to my experiences and did everything they could to diagnose the problem. Long behold they find that there WAS a problem with my car and had it fixed in no time. Give Tuffy's a try. You won't regret it :)

— Alex J., Mount Pleasant, MI


Manager Jim and crew did expert work on my turning light and muffler and I will continue use Tuffy's to maintain my automobile.

— George Grossman G., Mount Pleasant, MI


My car broke down on Saturday. The repaired my car and on the same day and enabled me to return home without having to rent a car. They went way over what a person could expect. They are the best and friendliest repair facility I have ever been to in my entire life. they do great work at a resonable price!!!

— Ted G., Lansing, MI


The service I received was exceptional! They went above and beyond. Great job guys!!!

— Cari ., weidman, MI


Excellent, Friendly Service! My daughter attends college in Michigan and I'm 300+ miles away. I am relieved to have found a reliable, efficient, reasonable and friendly repair shop she can take her car to. Jim was excellent to work with and explained the repairs and made us feel comfortable with the work that was needed. Thank you for a great experience!

— Beth A., Colaianne, MI


Great service! Very kind and willing to go the extra mile to help. I was in a rush and they got me right in and out so that I could be on my way.

— Lauren H., Mt. Pleasant, MI


had good rating on google so had my son in college take his car in. they did an excellent job with working with him and keeping costs down. very impressed... first 5 star from a mechanic shop!

— mike B., Fenton, MI


We came in needing an oil change and had a pleasant experience. The service was quick and efficient. Everyone was very kind and helpful. And they had free coffee!!! ;)

— Jordan D., My pleasant, MI


Great service, excellent staff. They have helped me through repairs for two cars and I would not go anywhere else. Manager Jim always goes the extra mile to make it right.

— Nathaniel V., Mount Pleasant, MI


Everyone was so nice and helpful! And they have really awesome coupon offers online. Definitely recommend!

— Casey R., Mt Pleasant, MI


We stopped in to have our tailpipe replaced on our truck. The Tuff Team got us in immediately. They replaced our tailpipe and muffler, and got us right back on the road. Everyone was so pleasant and kind, they made us feel like family. We highly recommend the Mt Pleasant Tuffy Team, and will definitely return for any needed maintenance. They are awesome!!!

— Robert H., Crystal, MI


AMAZING SERVICE! Was having issues with my oil and temperature gauge throughout the day today on my 2002 Subaru and eventually had to pull off on the highway multiple times. Called Tuffy's in a bit of a panic and they said they could see me right away. Slowly, but surely, I arrived and they took my car in within fifteen minutes, even during a bit of a rush. Ran through lots of diagnostics, cleanings, etc. and fixed not only my gauge, but also my heat! Waited for about three hours in total, but was more than happy to have someone to inspect my vehicle and be able to make the 1hour+ drive back home safely! They gave me lots of great recommendations as well to take back to my personal mechanic for an upcoming scheduled appointment, and all free of charge! For a broke college student, who was far away from home, and with very little car knowledge, this meant the world to me! I highly recommend this very professional and welcoming company and would gladly do business with them again in the future.

— Samantha L., Hopkins, MI


I am looking at purchasing a used vehicle and brought this vehicle to Tuffy to have them look it over and ensure everything was in good condition. Not only did they take the time to do a well rounded check, they explained the issues that they found to me and showed me the problems as well as helping me decide what was most important to get fixed before purchasing the vehicle. All this and it was free! Plus they have free wifi!! They did an amazing job and had great customer service. This was my first time coming to this Tuffy but I will be returning!

— Samantha D., Big Rapids, MI


They were fantastic, so helpful. They explained everything about my parts that weren't working, So i knew excatly what was wrong with my truck. It was fast and cheap plus they give student discounts.

— Megan N., Mount pleasant, MI


Amazing customer service. They helped me as much as they possibly could with my credit, so I could get my car fixed and be able to afford it. I wouldn't take my car anywhere else.

— Audrey L., Mount Pleasant, MI


I went here to get an oil change, tire rotation, and have them fix my headlight. Oil change and rotation were very quick. Came back the next day to get my headlight fixed because I had to wait for the parts to be ordered. I ended up waiting a while because the guy delivering the parts was brand new - although that was not their fault. The whole time I was there and waiting the staff was very accommodating and pleasant. Once the headlight arrived they finished it in no time. They have great customer service and do a quick job. I felt very welcome and appreciated the entire time. I will definitely be coming back here.

— Dana M., Mount Pleasant, MI


GREAT SERVICE ! Our story: Sat. 9/26 we were on our way home from camping in the Yukon pulling a 12ft pop up camper with our three big dogs. Just filled up the gas tank in Houghton Lake and headed south on 127. Ten miles north of Mount Pleasant the Yukon quit accelerating and slowing down fast. We pulled to the side called 911 for a tow and they sent Green's Towing from Mount Pleasant....he handled everything GREAT ! We got to Tuffy Tire & auto service at 2:30pm. They took it in right away and diagnosed the problem in just a few minutes. It was the fuel pump & needed to be replaced. They got the part there fast & started to work on it right away. Problem was everything is rusted underneath & it took a lot longer to remove bolts, etc. Tuffy also closes at 4pm on Sat. They said they would be able to get back to it first thing Monday morning. Tuffy owner said we could set up our camper in their parking lot and ran a power cord out to us for the camper. He also let use the loaner car so we could find a motel that would also take our three dogs. We ended up staying the night in the camper Sat. then Sun I was able to find a motel nearby that let us stay the night....they were great too. Tuffy had our Yukon running great by 11am Monday, THANK YOU TUFFY FOR EVERYTHING ! Lisa & Don

— lisa k., southfield, MI


I want to give a 5 Star review for Tuffy in Mount Pleasant, MI! What excellent service they provided to me today when we got a dip on the highway and lost control of the car in flooding rains today. We slid into median breaking the seal on tire, dislodging the muffler, and filling the calipers with mud frim sliding. Josh and the other guys gave us excellent service and went above and beyond too make sure we'd continue our road trip to our vacation destination SAFELY for remainder of our trip. Thank you so very much Tuffy and Josh....we really appreciated your service. God bless! :-)

— Donald T., Grand Rapids, MI


I brought my car into Tuffy about 2 weeks ago and had great service! Everyone was very helpful and extremely nice. Josh is the gentleman who changed my oil, he did it in a timely manner and was very attentive. I will continue to go back to Tuffy and will recommened to all my friends.

— Ali v., Clare, MI


Took my Mini Cooper in because I was experiencing issues with my air conditioning. Jim Stearns, the manager assisted me. Incredibly nice guy and would do business again with Tuffy! I usually have to drive to Grand Rapids for Mini service, however, they were great assistance to me. My air conditioning was overcharged, so he let the pressure out, and he didn't even charge me. Great service!

— Lauren C., Alma, MI


Jim the manager got me right in for a new muffler at a great price. Had me back on the road in just over an hour. Will definitely be going back. Great customer service.

— Justin N., Mount Pleasant, MI


I had a stalling issue with my car for at least a couple of years . I had it to another shop here in town and after a few hundred dollars and a week and a half stay there it still was not fixed. I figured it was something I was going to have to deal with. However I don't have too. Tuffy took care of it. Runs great and now I can pull up to a stop light and not have it stall out on me. Jim is great. For those of us that have no clue on cars (where does the gas go LOL) he explains things and helps make a decision on the best route to take.

— Richard P., Mount Pleasant, MI


I was pleased to find the staff at Tuffy to be kind-hearted, honest, and hard-working. James took the time to listen to my concerns and questions, and he and Howard walked me through every step of the repairs. They promptly fixed my car's ball joint and, thankfully, noticed and replaced some leaky brake lines. I was much appreciative of their genuine concern for me and for staying late in order to help me. It is my pleasure to recommend them highly.

— Ms. J., Shepherd, MI


Really nice people working over there.

— Heather S., Mount Pleasant, MI


I stopped there on sat morn to see if they could fix my bumper after i had hit something on the way to work.. i had gone to another shop first but they just sent me on a run around. But the manager at tuffy was awesome he was able to fix my car with no problem and i didnt have to wait long. I would definitely recommend them to everyone.

— gina m., mount pleasant , MI


I was having problems with my Hyundai Azera's brake lights coming on when the brakes were not applied. The guys at Tuffy were wonderful! They got me in right away, accurately diagnosed the problem, and fix it quickly. In spite of having a foreign car, they were able to obtain the brake light switch and fix it right away. The price was also cheaper than I would have paid at a dealership. I was very impressed with the mechanic and manager. I will return there again and recommend them to my friends.

— Susan S., Mt. Pleasant, MI


I had my ford freestyle into the shop about 2 months ago. Had huge trouble with it stalling. I had had it into 2 ford dealerships and no body could figure out why my car was stalling. I took it into tuffy and the staff there are so amazing. Jim found the problem with in a timely manner and got it fixed for me. I haven't had any trouble with it since then and finaly feel safe driving my kids around. I cannot thank you enough! I highly recommend Tuffys in Mt. Pleasant.

— Kalynn F., Alma , MI


I have used Tuffy auto twice now since moving to Mt. Pleasant eight months ago and both times found myself paying less than I expected and consistently received courteous and informative service. I would recommend them to anyone in need of any car repairs or upkeep!

— Claire R., Martin, MI


Stopped in here just to get a tire patched. i got served quick and even though they had a few customers already. Everyone was friendly from the front desk lady to the mechanics. AND THEY HAVE FREE WIFI.!!

— Jamarion L., Mount pleasant , MI


I went in for a quick fix on my car. They got me right in and gave me a phenomenal price. The customer service was great and were very friendly. I recommend coming here if you need anything done on your vehicle!

— Sara V., Mount Pleasant, MI


Received great customer service at the Mt Pleasant Tuffy! Employees were friendly and helped fix my problem quickly and affordably.

— Josh M., Mt Pleasant, MI


Had our vehicle in multiple times (lemon). Have had extensive work done to it by Howard, no matter how small or big the issue may be they take the time to find the problem and get it fixed promptly and correctly. I would recommend them highly.

— Brian R., Mount pleasant, MI


My husband and I have taken our vehicles to Tuffy of Mt. Pleasant for several years. The service is really remarkable. Dan has a talented crew of professionals who KNOW what they're doing and treat us fairly. Many times through the years they have helped us with vehicle "emergencies"...without an appointment...no matter how busy they were. They've even done work and not charged us. You can't ask for much more than that! They truly have a "small town" mentality where they know and respect their customers. And that's why we keep going back. Thank you Dan and crew!!!

— Karen P., Mt. Pleasant, MI


My husband and I have taken our vehicles to Tuffy of Mt. Pleasant for several years. The service is really remarkable. Dan has a talented crew of professionals who KNOW what they're doing and treat us fairly. Many times through the years they have helped us with vehicle "emergencies"...without an appointment...no matter how busy they were. They've even done work and not charged us. You can't ask for much more than that! They truly have a "small town" mentality where they know and respect their customers. And that's why we keep going back. Thank you Dan and crew!!!

— Karen P., Mt. Pleasant, MI


Thank you for all your wonderful customer service and help you guys are great and I always recommend you to everyone!

— Tara W., Mt pleasant, MI


Thankx Jim and Steve at Tuffy in Mt pleasant for your wonderful customer service and help, I feel you two have really went out of your way to help me and I appreciate it very much I would recommend you two to all the people I know!! Thankx so much!!!

— Elijah G., My pleasant, MI


Went to Tuffy in Mount Pleasant today to see what was wrong with my windshield wipers...The staff was super friendly and fixed my wipers for free (they just needed to be tightened). I would recommend this place to anyone!

— Erica F., Mount Pleasant, MI


I recently took my car into Tuffy's and the service was fantastic. The staff is super friendly and had great communication. This is the best place to get your vehicle worked on in Mt. Pleasant for sure!

— Jenifer C., Mt. Pleasant, MI


Jim and Steve were the two gentlemen that took care of me. They got me in on short notice due to being broke down. They diagnosed the problem very quickly and I was shown and explained to about what was going wrong. Once I gave them the go ahead to fix it was done quite fast and they made sure everything was running properly with a test drive afterward. These two were very kind and knew exactly what they were doing. I would definitely recommend them to a friend and I will be coming back.

— Kalynn F., Alam, MI


Excellent service, went in for front end alignment on Easter weekend, found extra problems instead of having us reschedule Jim had them work a hour past closing to make sure everything was working , they were awesome.

— Christine m., Juel, MI


I was in the store for 1 minute and received quick service. Within 20 minutes the problem was diagnosed and I was shown what needed repair. Two estimates were given me to allow me the choice concerning a serpentine belt...I chose the higher estimate. The automobile was fixed within two hours. The mechanics were friendly, the cashier very personable and the overall experience five star! I'll return to this store the next time I have a need.

— William H., Mt. Pleasant, MI


I was out of town last week, in Mt. Pleasant visiting family; I was completely unprepared for any vehicle malfunctions. My son drove my truck to the store and upon returning home, pulled up to the house with the front brakes locking up and just smoking! I spent all of Friday talking to an out of town mechanic friend, taking front tires off and unlocking my brakes over and over again; but I had no luck figuring out what the issue was. By Saturday morning, I was at my wit's end, calling various repair shops in Mt. Pleasant, in a panic about having to get my truck fixed before returning home in the U.P. on Sunday. By taking my vehicle to Tuffy's, I was blessed with service that Jim provided for me. He is an absolute angel and discovered that my brake reservoir had been over-filled and this was causing the brakes to lock up. I had anticipated a master cylinder being the cause and was prepared to pay a few hundred dollars that day for my unexpected dilemma. My whole weekend would have been ruined. Thanks to Jim, I didn't have any expenses for this issue and am so grateful that he was there to help me out. His honesty in telling me that anyone else would probably have charged me for a huge repair, been misleading and deceitful, was very impressive. If Jim is an example of the honest, upstanding employees hired by Tuffy's, I would like to actually see some of these service centers in the Upper Peninsula in the near future. Thanks again for easing my mind and giving me a stress-free end to an unexpected situation.

— Tracy B., Munising, MI


They replaced my front in back breaks at the last minute just in time for a road trip

— John F., mount pleasant mi, MI


Tuffy employees always do a great job with my vehicles, and I would recommend anyone to get their cars serviced there. They are reliable, fast, and have affordable prices!

— Maginta S., 4300 collegite way C , MI


Very kind and honest service

— Dave R., Mount Pleasant, MI


Went in to get a break check done found out my breaks was bad store manger worked with me on price he put two guys on my truck to get the job done

— matthew t., weidman , MI


The guys did a great job getting a lot of unscheduled work done to my vehicle. I appreciated that they took the time to show and explain to me the unexpected problems they found. The manager make sure that I understood exactly what the costs would be and he was fair in negotiating the best price possible. I would go back to Tuffy in the future.

— Stacie Z., Mount Pleasant, MI


What's it take to become a sublime exepundor of prose like yourself?

— Alfian A., fG5QO5NJb, MI


If you have any car trouble anywhere within 50 miles of this Tuffy Auto Care in Mt. Pleasant? make this your first choice for repair. My daughter's car broke down making weird and loud noises and she was afraid to drive it. She is a CMU Freshman and does not know the area. I found this Tuffy on line and read the reviews! Dan the owner made my daughter completely at ease after we managed to drive the car to this location 10 mins from CMU. The mechanic and manager imdo believe was Jim said do not worry we will look at the car go and get breakfast and we will call you. They called about an hour later and had the car up on the hoist. Jim showed us both all the issues with the car that we could clearly see. He called my husband and he said go ahead repair it, my daughter needs her car. The cost was broken down for me, they reduced the cost again by $200 and only showed me exactly what needed to be done honestly and extremely fairly. Dan offered Morgan his car having just met her? to drive but CMU rules of parking passes prohibited that even though she could have gotten a temporary one. Stacey on the front desk was wonderful. This was probably one of the best experiences i have had at an auto repair facility. This family run Tuffy will be my daughter's go to place from now on for all car maintenance and oil changes, tires, etc. Dan told they will always take care of her car needs and she was to call him immediately if she had problems with the car. They guarantee their work? 5 stars on customer service, completeing and ordering parts extrememly quickly and efficiently and 6 stars on upright honest and truthful people when this young lady thought she would have to junk her 2000 Mercury vehicle. Thank you, thank you, thank you. I would drive to two,hours from home if that were a realistic otion to take care of my vehicle that is how mich i recommend this wonderful Tuffy Auto in Mt. Pleasant!

— Morgan and Linda F., Rochester Hills, MI


Had a flat tire and the spare would not release due to michigan rust. The shop personnel stayed late to assist with removal of spare and then even took me to a competitor tire store to obtain a new tire that matched my vehicle when it was determined my spare was not compatible with the other tires. Above and beyond service and would definitely utilize this shop again.

— Charles D., Rodney, MI


Staff was friendly and the employees know their stuff! Service is quick and affordable and they treat you like you are their only customer, which is very important to me. I would recommend them to anyone with any little or big car problem. Thanks Tuffy :)

— Claire C., Mt. Pleasant , MI


Our truck broke down on our way north. People at Tuffy were very helpful and friendly, They fixed the problem very quickly and charged a very reasonable price. We highly recommend them.

— Rhonda B., Mason, MI


Very friendly service. Always give good service that is at a good price.

— Betty W., Beaverton, MI


Good experience. Service was very good AND STaff very friendly.

— John k., Linden, MI


Excellent customer service when I came in. Got me in right away and was very impressed. Job well done!

— Ashley S., Mt Pleasant, MI


— Toni M., Mount Pleasant, MI


got in fast unlike other similar companies didn't try to bait & switch

— s l., walther, MI


I visit Mt. Pleasant every summer to visit my family. Occasionally I need car service or an oil change. Tuffy has always been great---excellent service and work! I highly recommend Tuffy!

— Sylvia P., Pomona, IL


I'm a student at CMU and was recommended by a friend to go to tuffy. They have great service and were very friendly. I highly recommend them!

— Andrew N., Mount Pleasant, MI


I have lived in MP all my life, I went to Tuffy for the first time, and all I can say is why have I not gone there before? They have great customer service and friendly honest employees. The waiting area is comfortable and clean. I will be back.

— Linda V., Mt. Pleasant, MI


great service, fast and friendly service.

— kim a., mt pleasant, MI


Stopped in for an oil change and tire rotation on my Jaguar. I received excellent and prompt service.

— George k., Yuna, AZ


Pleasant staff. Well organized. Up to date on all the equipment and knowledge. Easy to get into and get out. Well located within the city. I will be coming back with my motor home next spring or for any other service I may need.

— Gene A., Shepherd, MI


Tuffy was very helpful when my ball joint broke . I was out of town and they got me right in . I was on the road the very next day.

— Tom Z., Fruitport, MI


My husband and I only take our vehicles to Tuffy. They are honestly the best place in town! I would highly recommend them to any of my family or friends. They are extremely helpful and 100% on customer service. Very clean facility, and honest people. If you are not familiar with Mount Pleasant take my word you would not be disappointed at all. They also have the best rates too!

— Kristal Y., Mount Pleasant, MI


So pleased with the helpful and thorough service here. Really sets my mind at ease when I need something done to my car. Thanks Dan and staff!

— Wayne P., Mt Pleasant, MI


Took my car in yesterday for a free inspection and they found out my ball joints were bad and they came and got me and showed what needed to be done and since I couldn't afford to pay for it they walked me through there GE money card which is a 6 month non interest payment plan. went and dropped my car off this morning and just picked it up. The mechanics are all really nice and helpful and I would recommend Tuffy to anyone needing car repairs. I will be coming here whenever I need help with my car.

— Jayson P., Mount Pleasant, MI


I always bring my car to Tuffy for oil changes. They are great with letting me know any issues that arise with my vehicle. Very friendly staff!

— Samantha N., Mt Pleasant, MI


Tuffy Mount Pleasant always gives me excellent service. I have been using them for years. They are always courteous and fast.

— Daniel S., Harrison, MI


The staff is always friendly and helpful when I come in to have my car fixed. I really appreciate the fact that they take me out to look at my vehicle and show me exactly what is wrong with it and take the time to answer any and all questions I have about the repair being done. The prices are totally reasonable and competitive with the other local repair shops. I've been coming here for about 5 years now and will continue to bring my vehicles here when they need repairs:)

— Erin B., Mt Pleasant, MI


Rick R. review. Quality Excellent I have taken my personal car, as well as that of my elderly mother, here for years! They have always been honest, dependable and more than helpful! As a professional in the customer service industry, I appreciate honesty and service, and Tuffy of Mt. Pleasant will take car of your (or your mother's) car, and you will leave feeling comfortable that you were treated right!

— Rick R., Mount Pleasant, MI


Greg Morris review. Overall Excellent This is an excellent place for repairs on your car, if you are an expert or cannot tell one part from another. I have twice sent my college age daughter there alone and she was well-treated and not sold anything she did not need. Service is prompt, the waiting room is clean, and the coffee is pretty good. The owner, Dan, has a wealth of experience and a good sense of humor. Greg Morris Mount Pleasant, MI

— Greg M., Mount Pleasant, MI


Very good service. Clean facility.

— Dylan W., Mt Pleasant , MI

Gave me a good deal on parts needed right away. They have never tried to just get me to fix things to scam money out of me when they weren't needed, and warned me if something looked like it needed to be done ahead of time. Would recommend to anyone who needed a good car repair.

— Customer ., H, MI


I am a CMU student and I come to Tuffy Auto Service Center for all of my oil changes. The staff is very friendly and the service is quick and helpful. I highly recommend this business for all your car care needs!

— Kalie D., Mount Pleasant, MI


I wouldn't take my cars anywhere else. This shop offers honest estimates, good work, speedy service, and always goes the extra mile. These are good people to work with and can be trusted completely.

— Greg M., MOUNT PLEASANT, MI


Great Service

— Betsey M., Mount Pleasant, MI


The service at Tuffy was nothing short of outstanding! The brakes on my car were completely shot and required a total makeover (rotors, calipers, pads) along with some other issues. I took my car in just before closing one evening, and they had the job finished by the next afternoon. Not only were they timely, but they took the time to show and explain the issues as well as describe possible courses of action. I won't complain about the student discount on in-stock parts either! The employees of Tuffy seem to truly value their customers and go that extra mile to satisfy their needs. They're definitely my new favorite auto service center!

— Josh H., Mount Pleasant, MI


Kelsey ‎ - Jan 29, 2012 The only place I will take my car in Mount Pleasant. I always walk in and all employees have a smile on their faces.They know my by me by name and make me feel right at home. They always look at my car in a timely matter and show me (not just tell me) what is wrong, then go over what everything will cost. Great place, I tell everyone to go to Tuffy in Mount Pleasant. Kelsey A. Mt. Pleasant

— Kelsey A., Mount Pleasant, MI


Melanie ‎ - Jan 25, 2012 Finding a car repair shop you can trust is difficult to do and very important. I take my car to Tuffy because I trust Dan and his staff. They have never sold me anything I didn't need and their service is quick and they are all polite. You can count on them.

— Melanie M., Mount Pleasant, MI


Daniel ‎ - Dec 29, 2011 I have taken my State Vehicle there for service for several year. Customer service is great. They take care of all the paper work. They even installed a wireless internet connection so I can work while I am waiting. Staff are always friendly. Service is fast, and the work is excellent. I get my service done there whenever I can.

— Dan S., Mount Pleasant, MI


MysticAmor ‎ - Dec 20, 2011 The customer service is great. I went in to get a winter inspection and the mechanic showed me everything that needed to be fix/replaced instead of just telling me. I am satisfied with the service they provided.

— MysticAmor A., Mount Pleasant, MI


Morgan ‎ - Dec 8, 2011 I have to say that it is refreshing to go to a shop and be told the absolute truth, and not to have to worry about my car. I always did my own work, but I have become disabled, and can't fix the hard stuff anymore. I am thrilled with their work as always, and will tell everyone I know.

— Nicholas M., Mount Pleasant, MI


Ben ‎ - Aug 19, 2011 They are always very quick and reliable to do anything that needs to be done on your vehicle.

— Ben A., Mount Pleasant, MI


Shannon ‎ - Jun 23, 2011 Great service, fast and friendly staff.

— Shannon M., Mount Pleasant, MI


Dennis ‎ - May 16, 2011 They are honest and reliable.

— Dennis H., Weidman, MI


stoney ‎ - Apr 12, 2011 I have been coming to this establishment for 20 years for all my automotive engine and brakes and tires and exhaust needs. The service is excellent and you cannot beat the prices. I recommend Tuffy to all my friends and to anyone that asks about a good place to have their vehicles serviced. everyone there is so friendly and will do anything to help you with your automotive problems. I have tried other places in Mt. Pleasant but none of them compare to Tuffy.

— Don S., Shepherd, MI


Bob ‎ - Apr 11, 2011 I've been taking cars there for over 15 years. Always treated well and never had a complaint. I recommend to everyone and will return when needed.

— Bob P., Mount Pleasant, MI


Georgia ‎ - Apr 7, 2011 Excellent repairs and excellent communication with customers. Friendly atmosphere. They go out of their way to make you comfortable

— Georgia J., Mount Pleasant, MI


cbasscmu ‎ - Mar 28, 2011 This is by far the best place we have taken our cars to. They have done numerous things free of charge for us and have awesome customer service. If you need to take your car somewhere this is the place to go.

— Carrie M., Coleman, MI


Elton P. ‎ - Jan 3, 2011 EXCELLENT PLACE TO DO BUSINESS. Dan, Kim and the guys will bend over backwards to help a person out. They explain everything they do and why it needs to be done. THIS IS THE PLACE TO GO!! Thanks for the excellent service!!

— Elton P., Mount Pleasant, MI


Aug 8, 2010 Being a Woman with Car Troubles It is very annoying the way I am treated when contacting an auto repair facility. I am spoken down to and treated as if I am stupid and know nothing about my car. My father owned a car dealership with gas station when I was growing up so I lived in the garage during summers and after school. I learned all kinds of things and actually was paid for working on cars during my high school years. Simple things like oil changes, rust proofing and helping the guys on the real jobs all the time asking questions and learning. So I know when I am getting a BS job or if I am being treated as a customer with respect. I started bringing my car to the Mt. Pleasant Tuffy only because a neighbor worked there at the time but continued to bring it there because of the service received at a fair price. A price well below what the dealerships charge. It was about 1996 or 1997 the first time the guys worked on my car and I have since moved to Indiana but I still count on the Mt. Pleasant guys for most of the repairs. In August of 2010 I was driving from Ft. Wayne to Mt. Pleasant when my car started acting up about 20 miles from home. I called Dan and asked if it would be okay to continue or should I return home and get my other car. After some Q&A and suggestions we continue north. Dan even played Operator supplying the phone number for a car rental place. We made it and the car was repaired on time for us to return home. These guys go out of there way to help and fix my car the first time, with no hassle. There are times that I can't get to Mt. Pleasant for my car repairs and I am always disappointed those time. If only they would move the business to Ft Wayne. Thanks for over a decade of outstanding service!

— Cathy B., Fort Wayne, IN


Joe H-College Student ‎ - Sep 1, 2011 If you are looking for superior quality at an affordable price tuffy mt p is the way to go. Dan and Dale are always upbeat, friendly and ready to go above and beyond the call to get your car in tip top shape. I wouldn't even THINK about going anywhere else. Thanks to these guys for always doing everything in their power to make sure my car is running smoothly and never fail to have me laughing no matter what the circumstances. You guys are the best!!

— Joe H., Mount Pleasant, MI


Shelly g. ‎ - Jan 18, 2012 Haven't ever trusted my car w/anyone else, & have never been treated so well!

— Shelly G., Mount Pleasant, MI


These guys know their stuff and do it quickly. Why would you go anywhere else?

— Josh A., Dexter, MI


David ‎ - Mar 15, 2012 THE ONLY PLACE I WILL GO WITH IN 100 MILES! The guys and gals are amazing. I went in for new brakes and left getting my brakes and back shocks re-done. My total bill was $830.00 and I was happy to pay it. The owner gave me $240 off of labor and he is the nicest auto mechanic I have ever meet. They allowed me to look at my car and showed me everything that was wrong and more importantly they explained why it need to be fixed. From now on I am only going to Tuffy for any auto re-pairs or even for a simple oil change. And to top it all off they even paid for me to get a ride home on a bus. They are the BEST!

— David ., , MI


Amanda ‎ - Mar 7, 2012 Fixed my car quickly and without any problems , thanks guys. :)

— Amanda ., , MI


Ron ‎ - Mar 5, 2012 Tuffy in Mount Pleasant is honest when it comes to repairs,explaining what you need and should repair,without any pressure to do more than what you need or want.The staff was very polite,and the facility was very clean.A business I would go back to for all of my auto needs.R J Bostwick

— Ron B., , MI


greg8355 ‎ - Jan 25, 2012 The only place I would take my car for service. This is an excellent place for repairs on your car, if you are an expert or cannot tell one part from another. I have twice sent my college age daughter there alone and she was well-treated and not sold anything she did not need. Service is prompt, the waiting room is clean, and the coffee is pretty good. The owner, Dan, has a wealth of experience and a good sense of humor. Greg Morris Mount Pleasant, MI

— ., Mount Pleasant, MI


Kristie ‎ - Apr 1, 2012 I have been a customer with Tuffy since I started working in Mt. Pleasant over 2 years ago. I am well pleased with the entire staff. I know that they are honest and take the time to let me know what needs to be repaired and the cost. I have never felt pressured to make a decision. I would recommend them to anyone for vehicle repair work and I have already done so. Thanks, Kristie C.

— ., , MI


Melissa ‎ - Apr 13, 2012 This is the third time I've gone to Tuffy to have repairs on my car. Each time they have been very friendly and understanding with the fact that I don't know much about cars and have been extremely helpful. Their customer service is great and so is the service at Tuffy. I would definitely go back again if I have future car problems.

— ., , MI


Dan ‎ - Apr 15, 2012 Just ran into a problem with my fan on my car. I talked with Dan and the service i received was unmatched by anyone. The staff there is great and I will return here every time in the future that I have car problems. He even waived the $40 diagnostic fee. Excellent service.

— ., , MI


I was greeted by the nice friendly staff an was told that they will get my car in, it only took them a few mins to get it in an they found the problem right away,they went over the free estimate,repair the problem and had me back on the road. Very Happy with the service. Thank You Tuffy

— dave c., saginaw, MI

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